15% of drivers do not use the navigator, and every second “talks” with it.
Do the Russians trust the navigator and why they are most often used, the experts of the SberAvto service and the Rambler & Co media holding found out.
85% of survey participants use a navigator: 38% of them launch it if they are driving along an unfamiliar route, 23% turn to the device for help every day, 16% turn it on if they are going on a long trip, and 8% if they need to avoid traffic jams. 15% do not use a navigator.
*This material was created by a person who has the status of a foreign agent in the Russian Federation.
on a mobile device (76%), on a separate navigation gadget (12%), on a panel built into the car (4%).
Only 34% follow all the instructions of the navigator, 49% prefer to double-check the suggestion for the route. 11% focus only on the end point and drive without the help of an assistant, and 6% completely ignore the system and drive in a different direction.
49% of Russians periodically talk with an electronic navigator: 23% swear at the system if it makes a mistake with the route, 11% comment on the proposed options, 10% discuss the traffic situation with the navigator, and 5% try to outplay the assistant and are happy when they arrive faster with their own way.
76% of respondents are not completely satisfied with the quality of the navigator’s work, due to the fact that it offers a confusing route (38%), reports maneuvers late (13%), inaccurately shows traffic congestion (7%), and is poorly oriented in courtyards (7% ), freezes (6%), and ignores markup (5%).
More than 150 thousand respondents from all over the country took part in the study.
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