It’s time to make adjustments – market conditions have changed, retailers say.
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In one of the paragraphs of the Law on the Protection of Consumer Rights, it means that if a product malfunctions, it should be replaced with a new one. But how to replace a new car today when there is no manufacturer in the country? This issue was raised at the ROAD debate by Alexei Podshchekoldin, vice president of the Russian Automobile Dealers Association.
Under these conditions, the law does not correspond to the situation. Because the exchange of a car is exclusively a functional of the manufacturer, he believes.
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*This material was created by a person who has the status of a foreign agent in the Russian Federation.
We should only carry out repairs – free of charge or for money, ”Podshchekoldin said. Replacing a defective car is an unbearable burden for the dealer, especially with all the costs.
Source: ROAD
Photo: Artem Geodakyan/TASS
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