PPC is constantly improving the experience of its customers and now offers its services on Saturdays as well, in 13 stores throughout Greece.
Now open as well Saturday will be selected PPC stores to better serve their customers. In this way, PPC remains consistent in its commitment to constantly upgrade and improve the experience of its customers.
With opening hours from 8:30 to 15:00in total 13 stores throughout Hellas (in Athens: Marousi, Chalandri, Kallithea, Voula, Ano Patisia, Agios Dimitrios, Aigaleo, Kifisia and Stournari, in Thessaloniki: Kalamaria and Tsimiski, in Chania and Syros) are expanding their operation on Saturdays as well, while soon, other PPC stores will integrate the new schedule into their operation.
The specialized staff of PPC stores will be there to welcome customers and inform them about new products and services, as well as about the progress of their requests.
PPC stores in the new era
In addition to operating on Saturdays, PPC is transforming its network of stores by renovating existing stores and creating new ones.
With modern design, integrated energy services, fast service, extended hours and exclusive offers especially for their customers, all new PPC stores have the customer, their needs and experience, at the center. The design of the new stores follows the most modern trends, with open, welcoming spaces and specially designed lighting.
The new PPC stores they offer their visitors immediate and easy service in three zones:
- of fast service,
- service from specialized energy consultants,
- of the online service myPPC ServicePoint, where customers can register, easily manage their programs, as well as submit requests and be served online or schedule their appointment on a day and time of their choice.
Energy tips from the Energy Coach
Furthermore, visitors to PPC stores can schedule their appointment with the Energy Coach, the specialized consultant, for personalized suggestions for energy and cost savings. With the help of Energy Coach, they can learn how to immediately and easily monitor the electricity consumption and the energy analysis of their devices and be informed with personalized savings suggestions.
Also, they can activate new services, such as e-SelfMetering, through which they gain full control of their account as they register their actual consumption themselves. In addition, they can activate additional servicessuch as GreenPass, which guarantees that as much energy is consumed, as much is produced and bound by Renewable Sources and FixIt, the additional service of immediate technical assistance at home.
In the new PPC stores, customers and visitors have the opportunity to learn about all PPC solutions for photovoltaics at home and heat pumps.
And 24-hour toll-free phone service
PPC stands next to its customers 24/7as its call center hours have changed and now operates at 24 hour basis. This way customers can now call for free to 800 900 1000 any time of the day they prefer for their service.